Behavioral Health/Substance Abuse Case Manager

October 26, 2017

Interested in joining a leading community health center in Josephine County? For over, 40-years, Siskiyou Community Health Center (SCHC), has been dedicated to delivering high quality, comprehensive health care to the citizens of Josephine County.

Consider joining our Siskiyou Community Health Center team because we believe:

  • …in treating our patients, clients and each other with dignity and respect, regardless of race, age, gender, ability, values, lifestyle, or economic status.
  • … in compassion, honesty, and integrity guiding us in all of our actions.
  • … that teamwork and cooperation are vital to the success of our working and community relationships.
  • … in our commitment to provide the highest quality health care and customer service and that our success is measured only by how well we serve.

Qualified Behavioral Health/Substance Abuse Case Manager candidates have a:

  • High School diploma or equivalent education required.
  • Minimum of one-year experience in drug and alcohol counseling preferred.
  • CADC or Peer Support certification preferred.
  • Bachelor’s or Master’s degree in Psychology or Social Work experience is helpful.
  • Medical Assistant or CNA experience is helpful.

Siskiyou Community Health Center is looking for a Behavioral Health/Substance Abuse Case Manager to join our Collaborative Care team. This individual will have a case load assigned to them as well as individual brief interventions in a primary care setting. They will be responsible for coordinating and supporting mental health care within the clinic and for coordinating referrals to clinically indicated services outside the clinic. The individual will also assist patients in recognizing that drug and alcoholism (substance abuse) is a disease, motivate them to actively participate in their own recovery process, assist them in learning skills and gaining knowledge, and introduce them to the recovery process so they may live without drugs or alcohol.

Behavioral Health duties and responsibilities include:

  • Support and closely coordinate mental health care with the patient’s primary care provider and, when appropriate, other mental health providers.
  • Screen and assess patients for common mental health and substance abuse disorders.
  • Provide patient education about common mental health and substance abuse disorders and available treatment options.
  • Monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
  • Support psychotropic medication management prescribed by PCP’s, focusing on treatment adherence, side effects and other complications, and effectiveness of treatment.
  • Provide brief interventions using evidence-based techniques such as Behavioral Activation, Problem-Solving Treatment, Motivational Interviewing, or other treatments appropriate for primary care settings.
  • Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g., CBT, IPT) as clinically indicated.
  • Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s PCP. Consultations will focus on patients new to treatment or who are not improving as expected.
  • Facilitate patient engagement and follow-up in care.
  • Track patient follow-up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients.
  • Documents patient progress and treatment recommendations in the registry so they can be easily shared with PCP’s, the psychiatric consultant, and other providers.
  • Facilitate treatments or appropriate referrals for additional services.
  • Facilitate referrals for clinically indicated services outside the primary care clinic (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
  • Complete relapse prevention plan with patients who are in remission.

Substance Abuse duties and responsibilities include:

  • Screening for substance abuse and brief intervention in a primary care practice, and providing referral for treatment to community programs when indicated.
  • Work with Chief Medical Officer and MAT prescribing physicians to establish treatment protocols and workflows.
  • Provide screening for participation in Medication-Assisted Treatment (MAT) program in a primary care practice.
  • Provide case management for MAT patients, including communicating with community treatment agencies, insurance companies, and other medical providers.
  • Providing patient education regarding MAT program participation.
  • Assisting with medical appointments (rooming patients, checking and recording vital signs, screening tools/scales, collecting patient history, assisting with documentation in electronic medical record).
  • Assisting with medication prior authorizations.
  • Knowledge of community treatment agencies and resources.
  • Patient referrals to SCHC programs and other agencies.
  • Patient and community education on related topics including MAT and naloxone.
  • Participation in additional committees and work groups as requested.

Required Knowledge, Skills and Abilities:

  • Demonstrated ability to collaborate effectively in a team setting.
  • Ability to maintain effective and professional relations with patient and other members of the care team.
  • Excellent communication skills, including the ability to clearly communicate and apply policies and procedures to solve everyday problems and deal with a variety of situations.
  • Comfort with the pace of primary care.
  • Ability to effectively engage patients in a therapeutic relationship, when appropriate.
  • Ability to work with patients by telephone or in person.
  • Experience with screening for common mental health and/or substance use disorders.
  • Experience with assessment and treatment planning for common mental health and/or substance use disorders, when appropriate.
  • Working knowledge of different diagnosis of common mental health and/or substance use disorders, when appropriate.
  • Working knowledge of evidence-based psychosocial treatments for common mental health disorders, when appropriate.
  • Familiarity with brief, structured intervention techniques (e.g. / Motivational Interviewing, Behavioral Activation), when appropriate.
  • Must be able to demonstrate leadership abilities, and be able to work with and communicate with persons from all educational and cultural backgrounds.
  • Ability to prioritize and perform with minimal direction.
  • Strong computer skills and working knowledge of Microsoft Word and Excel.
  • Strong problem-solving skills, including the ability and experience to review and analyze data and information, recommending actions which support clinic goals and objectives.
  • Basic knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for type of provider filling role.

SCHC offers all the advantages you would expect from an industry leader. This includes a competitive salary and comprehensive benefits package, including medical, vacation and sick pay, matching 403(b), and much more. If you would like to be part of a team that is committed to making a difference by providing quality patient care, we would like to meet you to discuss our current openings.

Siskiyou Community Health Center is an alcohol and drug-free workplace and an Equal Opportunity Employer. Offers of employment are contingent on successful completion of drug and background screenings. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Job Type/ Location:

  • One (1) Full-time position in Cave Junction
  • One (1) Full-time position in Grants Pass

To apply, please submit a cover letter along with your resume to mrobison@siskiyouhealthcenter.com.